I really appreciate the support received from Emma and Jeremy at Spillane Consulting over the last few weeks during these challenging times for us small businesses. Having had to quickly diversify our main business from event catering to a meal delivery service, we certainly wouldn’t have had the volume of orders picked up if it wasn’t for the social media you expertly organised for us. You have been so quick to react to all our requests (big and small) during our repositioning, have shown us amazing support in so many ways and have provided continuous encouragement. Thank you!
Hannah - AHM Catering
Spillane Consulting has provided virtual PA support my small business for a year now. I contacted Emma when I was really struggling with the admin and beginning to feel overwhelmed. She has been brilliant. She has taken over booking travel and accommodation (I travel away a lot), setting up some decent spreadsheets for me and keeping me on track in really busy periods. My company provides a niche service offering within the higher education sector, working almost exclusively with universities. For me the bonus of working with Emma is she understands this sector, having previously worked in it herself. That opens up other opportunities for assistance as I can ask her to proofread reports and documents with the confidence that she has the knowledge to understand what I am writing about, is familiar with the language and understands the recipients.
Working with Spillane Consulting has saved my sanity and helped me to feel much more in control of my business rather than the other way around. I would highly recommend Spillane Consulting to any small business requiring a virtual assistant.
Saskia Walcott - Director, Walcott Communications Ltd
I would highly recommend Emma. She helped us at my former business with some very complex and demanding last minute event stuff (including dealing directly with some very high profile guest speakers) and was absolutely brilliant. Professional, highly organised and unflappable!
Mel Beeby Clarke, PR Director
Emma has been working with me for the past eighteen months. In that time my business has seen a complete turnaround in productivity and sales. I now have a carefully managed marketing list, a detailed customer management database, a website offering rich content that is regularly updated, and a real presence on social media. What I specifically love is her ability to take on masses of information and make sense of it all without getting at all stressed or panicky. She really gets my business.
Mandy Parry – Director, Mandy Parry Training
I’d be so lost without Emma! She not only deals with so much of my business behind the scenes effortlessly, she’s made it very easy for me hand over tasks that (as a sole business owner) I thought I’d be protective over. I would recommend Emma to anyone. Oh....actually I have recommended her to colleagues!
Jules Chandler - The Thyroid Expert UK
Emma is an amazing asset to any business owner. Professional, informed and extremely well networked. Emma will really help you put method to your madness if you are a startup or SME.
Rob Eveleigh - Director, Brightelm
I have worked with Emma on the committee of the'Society for Bristol Business Women' for some time now. Emma is the "glue" that binds the Society together. She is a gifted organiser and the systems and procedures she has put in place have really ensured that the Society is run efficiently and well. Emma's manner is wonderful. She really understands what needs to be done to take things forward and gets on with things with contagious grace and enthusiasm. Since Emma has joined the Society we have become much more focused and our plans have come to fruition effortlessly and in a very timely manner. Thanks Emma for a great job!
Judith West, Co-Founder, Society of Bristol Business Women
Emma is fantastic at what she does. From the first meeting, you know exactly what you're going to get - first class service. She really takes the time to understand what it is you need, even if you're not entirely sure yourself! Emma has an insane ability to compartmentalise and she has brought a fantastic sense of order and organisation into a pretty vast research project that I needed for my business. She is with you every step of the way and she has taken away a lot of stress for me. Big thank-you Emma!!
Claire Delaney – Classical Crossover Soprano
I wanted to say thanks for all the info you gave me 2 years ago about starting as a VA - it spurred me on to take charge! I’m so happy to be running my own business now and it started slow but I'm now at capacity and really happy.
Amanda Holly - Holly Admin Solutions
Emma has very strong organisational skills, communication skills and an enormous amount of valuable experience in working with a very varied mix of people which gives her great insight into what each individual business owner needs and is looking for. I definitely learned a few things on how to run my business with more efficiency!
Sarah Cook - Director, Sarah Cook Social Media
Emma and her team have been providing us with admin support for some time now. They are always quick, efficient, professional and really nice to deal with - I very highly recommend them.
Zoey O'Neill - Director, SOTO
I know that I can rely on Emma when I am especially busy, when I need a safe pair of hands, and actually whenever I can, because I know that she will be diligent, thoughtful and a pleasure to work with. She has a multitude of talents and can turn her hands efficiently to almost anything in business management and support. I just hope she doesn’t get too busy to help me more in the future!
Julie Kenyon – Owner, iCopywrite
Emma provided admin support to a big project I was managing for the Faculty of Arts at the University of Bristol. It was very complicated and needed an advanced knowledge of educational practice and regulation, an ability to master a wealth of detail, and at the same see the big picture. This was no mechanical job - it needed someone with the ability to separate the essential from the superfluous, someone who really understood the material. Emma's judgments, formulations of issues and suggested further actions were all spot on.
Professor Robert Fowler – University of Bristol
Emma is a superb project manager with excellent organisational and planning skills. She was also a voice for our mission across social media and among local business women. Good-natured and good-hearted, she is a consummate professional.
Joni Farthing – Director, Women Outside The Box Festival
I engaged Emma as a research associate with 24 hours’ notice. Emma very quickly picked up my requirements and provided targeted management information in an area outside of her specialism and covering an area of the UK she was not familiar with. Emma was a great sounding board for me when I had to write my final report to the client. I wouldn't hesitate to work with Emma again.
Debs Eden – Director, Debs Eden & Associates
I found working with Emma a very simple process as she had an engaging style and talked through her requirements so she left you with no doubt what skill set she required for the role. The candidates I placed also provided excellent feedback on the team environment, interesting role and Emma's management style.
Corina Hawkins - Talent Acquisition Partner